For mortgage brokers

WIDEN AI drafts your application chasing emails while you write submissions

Application status updates, doc requests, refinance check-ins, settlement chasing, post-settlement nurture, anniversary review reminders — WIDEN AI watches your inbox and writes the follow-ups for you. Drafts sit in your Drafts folder ready for review. Never auto-sent.

First 100 founding members lock in $299/month forever. Public pricing rises to $499/month once the cohort is full.

Typical follow-up moments in mortgage broking

Every email between fact-find and settlement — drafted before you remember

Mortgage broking is follow-up-driven work. Clients go quiet between fact-find and submission, between submission and approval, between approval and settlement. WIDEN AI catches every quiet moment and drafts the next email.

  • Fact-find sent, client hasn't returned documents — drafts a follow-up at +3 / +7 / +14 days referencing the specific docs outstanding.
  • Application submitted to lender, waiting on assessment — drafts periodic "no news yet, here's where we are" updates so the client knows you're still working their file.
  • Conditional approval received, client needs to action — drafts the email walking the client through the next steps.
  • Settlement approaching, solicitor coordination required — drafts the settlement-week check-in with both client and solicitor.
  • Anniversary of settlement — review check-in — drafts a yearly "still happy with your loan? rates have moved" email for clients you haven't touched in 12 months.
  • Cold lead — enquiry that went quiet 3+ months ago — drafts a low-pressure re-engagement email based on what they originally enquired about.
  • Past client — refinance opportunity flagged by rate movement — drafts the personalised "your fixed rate is ending in 6 months — worth a review" email.
Three things only WIDEN AI does

Drafts in the background. Never sends without your review.

Scheduled draft follow-ups

When a client replies and goes quiet, drafts appear at +3, +7, and +14 days. Review and send in seconds. Pipeline doesn't go cold because you forgot.

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Stay-in-touch for past clients

Drafts personalised catch-up emails for past clients you haven't spoken to in 90+ days. Refinance opportunities, rate-change reviews, anniversary touchpoints.

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NCCP-aware drafting

Drafts can include your Australian Credit Licence number and standard disclaimers. The substance — any credit-related content — is always your responsibility under the Best Interests Duty.

Compliance

Built knowing brokers operate under NCCP + Best Interests Duty

Mortgage brokers operate under the NCCP Act 2009 and (since 2021) the Best Interests Duty. WIDEN AI helps you stay on top of timely client communication; the credit advice substance remains entirely your responsibility under your Credit Licence authority.

What WIDEN AI is — and isn't. WIDEN AI is a follow-up email tool that drafts client communications based on your prior conversation context. It does not provide credit advice, recommend lenders, calculate borrowing capacity, or perform any function requiring your Credit Licence authority. The substance of every email — including any reference to credit products or recommendations — remains your professional responsibility under the Best Interests Duty.

Pricing

$299/month — locked in for life for the first 100

WIDEN AI is still being shaped by its earliest subscribers. The first 100 founding members get direct access to the team, help shape the product, and lock in the founder rate for life. Public pricing rises to $499/month once the founding cohort fills.

Try WIDEN AI for one billing cycle

$299/month locked in for life. Cancel anytime. One additional settlement closed because the right follow-up went out at the right time covers a year of subscription.

Become a founding member →
FAQ

Common questions from mortgage brokers

Is WIDEN AI suitable for solo mortgage brokers?

Yes — WIDEN AI is built specifically for solo and small-firm professionals. The product assumes you handle all client communication yourself, which is the norm for most mortgage brokers operating under an aggregator. Value compounds most for solo brokers and 2–5 broker firms where every client touchpoint is yours.

Does WIDEN AI give credit advice or recommend products?

No. WIDEN AI is a follow-up email tool — it drafts client communications based on your prior conversation context. It does not provide credit advice, recommend lenders or products, calculate borrowing capacity, or perform any function that requires your Australian Credit Licence authority. The substance of every email remains your professional responsibility under the Best Interests Duty.

How does it work with the NCCP Act and Best Interests Duty?

WIDEN AI's drafting can include your Australian Credit Licence (ACL) number and standard disclaimers. The NCCP Act and Best Interests Duty require credit advice that's in the consumer's best interest — WIDEN AI drafts are reviewed by you before sending, so the substance and any advice content is under your control. The tool is for communication automation, not credit advice.

Will it work with my aggregator's CRM (Mercury, BrokerEngine, etc.)?

WIDEN AI connects to your email (Gmail, Outlook, Yahoo, or any IMAP provider). It doesn't replace your aggregator CRM — those handle pipeline, lender connections, and commission tracking. WIDEN AI sits alongside, handling the client communication layer. Most brokers run both: aggregator CRM for pipeline + WIDEN AI for the drafts.

What about client data and privacy?

WIDEN AI complies with the Privacy Act 1988 and Australian Privacy Principles. OAuth credentials (Gmail, Outlook) and IMAP credentials are stored and used per-user with strict isolation (per-user isolation, no cross-account leakage). Data is encrypted in transit (TLS) and at rest (AES-256). Client information stays in your inbox; WIDEN AI accesses what it needs to draft follow-ups, nothing more.